Terms & Policies
This page outlines our policies regarding participation, cancellations, postponements, refunds, and other important terms related to our courses, seminars, and events. We aim to keep our terms clear, fair, and in alignment with our values of integrity and transparency.
Event Participation Policy
Zürich CVS offers a variety of learning experiences, including:
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In-person seminars, courses, and workshops
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Online and hybrid events
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Self-paced courses combined with live sessions
By registering for any of our offerings, you agree to the following policies.
Cancellation & Refund Policy
1. If We Cancel the Event
In the rare case that Zürich CVS must cancel an event (e.g., due to unforeseen circumstances or low registration):
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A full refund will be issued to your original payment method.
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All registered participants will be notified at least 24–48 hours before the scheduled start time.
2. If We Postpone the Event
If an event needs to be rescheduled:
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You will have the option to:
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Keep your registration for the new date, or
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Request a full refund.
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Notice will be sent at least 24–48 hours in advance.
3. If You Cancel Your Registration
We understand that plans can change. Refunds for participant cancellations are issued as follows:
More than 7 days – Full refund
2-7 days before the event – 50% refund
Less than 48 hours before or no-show – No refund
Exceptions may be made in cases of personal emergencies. Please contact us directly.
Online Events – Technical Requirements
Participants are responsible for ensuring a stable internet connection and functional devices. Zürich CVS is not liable for individual technical difficulties. However, we are happy to support participants where possible.
Recordings may be made available in some cases for those who experienced access issues.
Recordings, Photos & Media Use
Some events may be recorded (audio/video) or photographed for documentation, participant access, or promotion. This includes:
• Uploading excerpts to platforms such as YouTube or social media
• Sharing full sessions privately with registered participants who were unable to attend
By registering for an event, you consent to this usage unless you notify us in advance. If you do not wish to appear in recordings or photos, please inform us before the event.
Copyright and Use of Materials
All course materials, presentations, handouts, and recordings shared by Zürich CVS are the intellectual property of the respective facilitators or the organization. These are protected by copyright laws.
You may not distribute, copy, or publish any materials or recordings without prior written permission from Zürich CVS.
Discounts, Early Bird Tickets & Promotions
Occasionally, Zürich CVS may offer:
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Early bird pricing for advance registrations
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Discount codes for selected events or audience groups
These promotional rates are valid only within the clearly communicated timeframes or usage limits and are non-retroactive.
Age Recommendation
Our events are generally open to all. However, due to the depth of the content and the nature of our discussions, participation is recommended for individuals aged 16 and above.
Communication
All updates, cancellations, or changes will be communicated via:
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Email (please ensure your address is correct when registering)
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WhatsApp or SMS when applicable
If you do not receive a confirmation or communication from us, please check your spam/junk folder or contact us directly.
Final Notes
We reserve the right to proceed with or cancel events based on the number of registered participants. While we aim to have a minimum group size for optimal experience, we may occasionally run events with smaller groups or adjust the format accordingly.
For any questions regarding these policies or your registration, please contact us at [insert email address] or via our contact form.